Summary
This module explored the potential of generative AI in transforming public sector organizations and highlighted the four main capabilities of generative AI:
- Content creation
- Summarization
- Code production
- Semantic search
To learn more, visit these resources.
Resources for getting started
- Overview of artificial intelligence in government
- Advancing AI procurement and adoption
- Report: Reimagining public services with generative AI
- Manage your public sector data estate: 3 steps to take to harness the full potential of AI
- Making the case for Artificial Intelligence (AI) in Transforming Public Services
- Revolutionizing Public Sector Service Delivery with Microsoft Azure OpenAI Service
- The Value of Copilot for Microsoft 365 on Public Sector Organizations
AI tools
- Worldwide Learning Collection: AI in the public sector
- Worldwide Learning Collection: Microsoft 365 Copilot in Public Sector
- Microsoft Learn AI learning hub
- Foundations of a modern public sector security operations center
- Explore all AI content on the Public Sector Center of Expertise
- Explore the benefits of a Change Agents Program for public sector organizations