Hi, thanks for coming into the forums. I'm also a user like you and I'll be more than happy to help you to the best of my knowledge. Please try the steps below.
- Run the SFC scan & update all pending updates for your Window, below is the link for the complete guide. https://support.microsoft.com/windows/365e0031-36b1-6031-f804-8fd86e0ef4ca
- If the issue started after you made changes, you can perform a system restore. On your keyboard, press the Windows key + R then type rstrui then press enter > select Next > Select the restore point/Date that you want to use on your computer click > Next > click Finish.
- Reset your PC https://support.microsoft.com/windows/0ef73740-b927-549b-b7c9-e6f2b48d275e Lastly, if still didn't work, it's best to perform a clean install. Here are the steps on how to create Windows installation media.
- Insert a USB flash drive with at least 8GB of space on a working device. NOTE: Any content on the flash drive will be deleted.
- click this link https://www.microsoft.com/en-us/software-download/
- Download the tool and click run.
- Select Accept.
- Select Create installation media for another PC, and then select Next.
- Select which USB flash drive you want to use.
- Start the download. This process would take an hour or two depending on your internet speed. Once the download is completed:
- Insert the USB flash drive into the affected computer
- Restart your PC.
- On the Install Windows page, select your language, time, and keyboard preferences, and then select Next.
- Select Install Windows. If the reply is helpful, please Upvote and Accept it as an answer.