how can I go back from office 2010 to office 2019?

Question

I had a problem with macros in my word document I solved it. But that resulted in a new problem, my office 2019 degraded to office 2010.

I tried to update it as Office support recommended, but there was no response.

Does anybody know how I can go back to the 2019 version????

Answer 1

Might also try using the uninstall support tool
https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

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Answer 2

The important thing is how Office reverted back to 2010, which shouldn't happen. If you were running a trial version of Office 2019, and that trial is now expired, you will have to go back to your older version, or purchase a newer one.

If you have a license for Office 2019, you can reinstall that version and uninstall Office 2010.

Answer 3

@Bushra Allam ,

Office 2010 and Office 2019 are different Microsoft Office products, the product key for Office 2010 could not be used to activate Office 2019.
To upgrade Office from Office 2010 to a newer version, such as Office 2019, you need to buy one.

So, did you buy the Office 2019?

1 If yes, which version of Office 2019 did you upgraded to? Such as Office 2019 Home & Business, Office 2019 Professional, Office 2019 Professional Plus.
To go back to Office 2019, it's recommended to install it, and activate it via your associated account or product key.

• For retail versions of Office, please install Office from www.office.com, you need to login into the associated account and download the installation content.
  More information, please refer to "Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac".
• For volume licensed versions of Office, I suggest you deploy Office 2019 via ODT and configuration file.
  Please refer to "Deploy Office 2019". 2 If not, the Office 2019 may be a trial version.
  As the trail version has a period of use, if it expires, you need to buy one. More information, please refer to "How do I upgrade Office?"

Any questions, please let us know.

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