Adding additional phone number to Teams dialpad

Rahim, Hafidz Nuruddin 0 Reputation points
2023-08-22T06:51:13.6833333+00:00

Hi, I would to know if I am able to add an additional international phone number to my teams dialpad so that I may call out to another country with their country code being shown in the call. If it is possible, how do I enable or add the new number. Thank you.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,331 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. LiweiTian-MSFT 20,810 Reputation points Microsoft Vendor
    2023-08-22T08:00:59.5266667+00:00

    Hi @Rahim, Hafidz Nuruddin

    Do you want to use Teams to make international calls?

    It can be realized by buying Domestic and International calling plan.

    Licensed users can roll out to numbers located in the country/ region where their Microsoft 365 or Office 365 license is assigned to the user bases on the user’s location, and to international numbers in 196 countries/ regions.

    To call an international number, you can follow these steps:

    • In Teams, tap the Calls icon on the left, and then open the Dial pad.
    • In the dial pad, enter the country code + international number.
    • Click the Call button to start the call.

    For more information about calling plans, you can refer to the following document:

    https://learn.microsoft.com/en-us/MicrosoftTeams/set-up-calling-plans


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.