Real time protection is non compliant how do I make it compliant on users device

Question

I have real time protection as a device compliance policy in intune. On some users devices intune flags them as non-compliant for real time protection how can I resolve this to make device compliant.

Answer 1

@Jonny, Thanks for posting in Q&A.

According to your description, I know that on some users’ devices Intune flag them as non-compliant for real time protection policy.

Based on my researching, I found that Real-time protection policy is only available for Microsoft Defender Antivirus, if the devices owned other third-party antivirus software, it will show not compliant on this setting by default. For this scenario, you can exclude this compliance setting to check on these devices or users.

If the devices do not own other third-party antivirus software, based on my testing, I found that when you create a compliance policy and require Real-time protection, it needs the targeted devices turn on Real-time protection, if not, the device will be marked as non-compliant.

You can follow the steps below to check whether turn on Real-time protection, if not, please turn it on and try again.

Go to settings > click Privacy & security > click Windows security > click Virus & threat Protection > find Virus & threat protection settings and click Manage settings below > turn on Real-time protection.

Please try above information and if there is any update, feel free to contact me.

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