Sccm compliance iw_service

Question

I have sccm with intune. Windows 10 pc . Sccm agent was reinstall 5 time over sccm admin konsole.

whe i open softwaee center and want to check compliance i get error

compliance could not be checked , try it again

iw_service_device_not_found.

there is no code error.

thanxs for help

Answer 1

Hi @Gregor Duzic ,

Thanks very much for your feedback and sharing. We're glad that the issue is gone now. It's appreciated that you could click "Accept Answer" to the helpful reply, this will help other users to search for useful information more quickly. Here's a short summary for the problem.

Problem/Symptom:

When opened software center and want to check compliance, got the error:

iw_service_device_not_found.

Solution/Workaround:

Solution is removing pc from domain, intune, sccm and them re-add synxy and wait

Thanks again for your time. Have a nice day!

Best regards,

Simon

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Answer 2

Solution is remove pc from domain, intune sccm and them re-add synxy and wait

Answer 3

Hi,

Thank you for posting in Microsoft Q&A forum.

To clarify this issue, we appreciate your help to check the following:

A,Is the compliance policies workload in Intune or configuration Manager. Please refer to the following link's path to check the setting:

https://learn.microsoft.com/en-us/mem/configmgr/comanage/how-to-switch-workloads#switch-workloads

B,Does the issue only appear on one Windows 10 device? Or other Windows 10 devices also have the same issue?

1,,We can try to disable the deployment of your compliance policy then re-deploy it to have a try. In SCCM, we can disable it from:

Assets and Compliance -> Compliance Settings -> Compliance Policies

2,We can also check the locationservice.log, policyagent.log and CIAgent.log on the client to see if it can locate its MP and get the policies.

For your reference: Update Compliance on Co-Managed Devices

Thanks for your time. Have a nice day!

Best regards,

Simon

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Answer 4

Its ony by one windows 10 at the momment. Before 3-4 times we reinstall pc

Answer 5

Hi,

Thanks for your information.

I will do more research about this question, if there is any update, I will let you know. Meanwhile hope someone else who has any helpful idea.

Best regards,

Simon