Haven't received vouchers from Mindhub

Question

I have purchased exam vouchers from mindhub.com. It has been 3 days and I haven't received them. And the support team at mindhub@pearson.com is not responding to my email. I have done multiple follow-ups and no response please help me out!

Answer 1

Hi @Muhammad Fawad ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

Microsoft Training Support Forum

Microsoft Certification - Vouchers/Discounts/Special Offers

Microsoft Certification - Profile/MCID Assistance

It's possible to ask questions by clicking on "Get Started" -> "Ask a Question" or "Ask a new question >" and Learn/Cert Moderators will help you.

Pearson VUE Support:

Pearson VUE - Customer Service

Pearson VUE - Chat

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten

Answer 2

Hi @Muhammad Fawad

have you been able to solve the problem?

I have the same issues. Did not get my voucher from the order several days ago. I even did not get a confirmation message or anything that gives me a hint about what happened.

My mails to the support team keep being unanswered.

I would really appreciate if you have any advice for me

regards, Patricia

Answer 3

hello, i have the same problem, what kind of website is this¿?

Answer 4

Hi @Muhammad Fawad

have you been able to solve the problem?

I have the same issues. Did not get my voucher from the order several days ago. I even did not get a confirmation message or anything that gives me a hint about what happened.

My mails to the support team keep being unanswered.

I would really appreciate if you have any advice for me

regards, Patricia

Answer 5

Hi,

I understand your concern. I had a similar experience when I applied for a voucher on MindHub. I didn't receive a confirmation email right away, and it took a few days for the voucher to arrive. MindHub can be a bit slow at times, but don't worry! In my case, the voucher arrived within 7 days, and I expect the same will happen for you.

Just hang in there, and everything should be fine! Give me a thumbs-up if the issue gets resolved.

Best regards,
Haseeb Ahmad