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I am using FTP conection to copy across file from a remote system to az server and I selected the connection and is fine. But when selecting the folder, I am facing below error in the logic app designer. Please help me
Error:
The gateway did not receive a response from 'Microsoft.Web' within the specified time period.. Client request id: 'BC314308-5369-4919-924D-B990B915D9BD'
I have looked into the backend logs and I can see a timeout issue as the logic app did not receive a timely response from the upstream server specified by the FTP URI. Can you please verify whether there is no issue at the FTP end? I couldn't repro the issue at my end and it would be great if you can share more information on your setup.
HI Mayank
FTP is working fine on IP 10.1.1.4 and port 21 of my subscription. Can you please give me an alternative in case if i wnat to automate bringing the file without FTP (or) SSH please? Is there any gateway in azure (or) function which can do this work? Note, the remote system is on public internet and not on Azure domain.
It looks like the private IP that you have shared (10.1.14) please correct me if I am wrong. You can try using the public IP of the FTP server and see if it helps you.
If your service is not on the public internet that the suggestion would be using OPDG to send the data from on primes to azure.
FTP is working fine on IP 10.1.1.4 and port 21 of my subscription. Can you please give me an alternative in case if i wnat to automate bringing the file without FTP (or) SSH please? Is there any gateway in azure (or) function which can do this work? Note, the remote system is on public internet and not on Azure domain.