I researched to see if it was a free tier, but then I got charged.

Question

**About a month ago, I registered for the 12-month free tier through an email sent by the Azure administrator. However, it appears that you are currently subscribed to a pay-per-use plan, and you have been charged because you did not delete resources while studying without checking the plan.
I don't currently own the appropriate amount and would like to delete my account. I'm asking for help.**

Answer 1

Hello, @arti!I have unexpected charges after upgrading my subscription. What should I do?

Reach out to billing to dispute charges:

You are never charged for an Azure free account, however you may see charges if you upgrade to a pay-as-you-go account. To resolve billing issues and see if anything can be done about your current charges, you'll need to create an Azure support ticket (select Billing and Subscription Management):

https://azure.microsoft.com/en-us/support/create-ticket

Alternatively, in the Azure portal, you can open a billing support request by going to Help + support > New support request > Billing and then complete the wizard.

Stop additional charges and how to cancel your subscription:

You can stop additional charges by deleting your resources, and you can cancel and delete your Azure subscription:

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription

Learn more about your bill and resource costs:

If you would like to better understand your costs, you can review your billing as well as look at cost analysis.

• Azure Cost Management + Billing
• Azure Pricing Calculator
• Azure Pricing

For an exact amount billed, you can view your billing usage and charges . In addition, you can set alerts , budgets , and more with cost management features.

https://docs.microsoft.com/en-us/azure/cost-management-billing/understand/plan-manage-costs

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