How to pay an overdue invoice if a support request is required, but a support request cannot be created with an overdue invoice?

Question

I can't pay the bill myself. A support request is required. Support does not accept the request due to an overdue invoice (subscription blocked due to an overdue invoice). The circle is closed.

Answer 1

Hi Иван Кошель,

Thanks for reaching out to Microsoft Q&A.

You can reach out Azure billing and subscription management team by creating a billing support request. Billing support request via Azure portal is free for all Azure customers and doesn't require a paid support plan. Please select 'Billing' under 'issue type' while creating the support request.

https://azure.microsoft.com/en-in/support/create-ticket

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