Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,854 questions
New Phone: Microsoft authenticator app is not working during switching to my personal directory
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Molay ash
0
Reputation points
The Microsoft Authenticator app is working ok when I use my company's subscription. But as soon as I try to switch to my personal domain , which is also linked with my company's email , it asks for Approve sign in request but it never reach to The Microsoft Authenticator app.
So far I did following:
- Update security info and Push multi-factor authentication (MFA)
- Contact with my Admin team but they didn't find my Domain
Please note: Even the verification code is not working.