Troubleshoot S2D health - loss of comms to one of NVMe cache disks

ppinfrageek 121 Reputation points
2024-05-24T10:24:38.7866667+00:00

I have an NVMe cache disk reported as retired due to 'lost communication' but the disk is showing as healthy via the vendor's tools. Is this purely a hardware issue or is there some storage spaces direct troubleshooting that can help resolve the issue?

3 node cluster with two NVMe cache disks each

PS C:\Windows\system32> Get-HealthFault

Severity: Critical

Reason : Windows cannot communicate with the drive. It may be loose or disconnected, its connector may have failed, or the drive itself may have failed. Windows automatically retires drives after 15

minutes of lost communication.

Recommendation : Check that the drive is working and properly connected. If communication resumes, Windows will automatically start using the drive again. If the drive has failed, replace it.

Location : hvh0004cl01-003, Storage Scale Unit 'hvh0004cl01-003', HPE, ProLiant DL380 Gen10, CZ20320HTJ, Slot position: 'PCI Slot 14 : Adapter 2'

Description : Physical Disk 'VO001920KWUEB'. Manufacturer 'Not available', Model 'VO001920KWUEB', Part Number 'Not available', Serial Number 'Y950A002TC7R '.

Windows Server Storage
Windows Server Storage
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Storage: The hardware and software system used to retain data for subsequent retrieval.
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