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I'm trying to complete identity validations for the trusted signing account. I was repeatedly asked to upload domain purchase invoices or registry confirmation records, despite having submitted them multiple times.
Could you please clarify the specific document needed and whether there's a required format for submission?
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@Lasni Please provide the domain registration or domain invoice from registration or renewal that lists the entity name that is being validated. If it is not possible to provide additional documentation, please update your domain information to match the documents already provided. All documents submitted must be issued within the previous 12 months or where the expiration date is a future date that is at least two months away. Probably we are not meeting one of the criteria and hence why you are being requested the same document.