It's working now after updating 6.8.12, which was released an hour ago.
Autofill not working for Microsoft Authenticator for iPadOS
I've used MS Authenticator for 2FA and as a password manager for many years with it installed on my iPhone and regular use through Edge on Windows PC.
I'm setting up a new iPad; I've installed MS Authenticator app and signed in using my outlook account - the same account I use on my iPhone and Windows PC.
When I go to sign in to anything (browser or in app), I'll receive a prompt at the top of the keyboard asking if I want to use my saved credentials for the site. This comes directly from the MS Authenticator app and is what I expect to see.
The only potentially notable difference is that I've signed in to this iPad using a different icloud account to the one I use on my phone. I suspect icloud and Microsoft account have no link however thought I'd mention it.
However, when I click on the prompt, it does nothing except replaces the option with a "passwords" link to open my default password manager.
When I click the Passwords button it comes up with a message saying to continue setup
When I click to "Open Authenticator" it shows I'm signed in and everything is configured correctly. I can't see a single difference between my iPhone that works and this new iPad.
Below is the saved password for the site I was trying to access.
Below shows my settings for Autofill are correct
Picture of the actual settings:
Things I've tried:
- Resetting the iPad to factory defaults and starting again.
- Multiple sites in browser and multiple apps - all the same result.
- Uninstalling the app, rebooting the device, reinstalling and testing again.
- Disabling autofill, rebooting, and re-enabling it
- Created a dummy entry in Apples keychain password manager - that worked.
15 additional answers
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Raymond Molver 55 Reputation points
2024-06-17T11:47:09+00:00 App is broken!
please fix it ASAP!
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Jon 26 Reputation points
2024-06-17T12:25:02.22+00:00 I have this exact same issue. Latest update broke it. I've tried uninstalling and reinstalling. Resetting account. Turn off/on sync. Nada.
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Doug Kinzinger 20 Reputation points
2024-06-17T14:54:17.8533333+00:00 Same issue here; broken after recent update.
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Eetteripyörre 130 Reputation points
2024-07-01T16:46:10.2233333+00:00 Finally fixed in version 6.8.12. Took long enough.