How to make the workspace visible again on a Chromebook?

Question

Hello,

Ever since the last update the workspace on our Chromebooks keeps disappearing.

We get the message that the workspace is no longer valid.

Found out we need to reset the workspaces via troubleshooting.

Then we need to add the Workspace again.

This all works fine.

But then we want to start up the workspace and it is invisible.

If we try to add it again, it says it already exists.

What to do?

With best regards,

Jos

Answer 1

Hi van den Dungen, Jos ,

We understand from your query that you are experiencing an issue where the workspace on your Chromebook keeps disappearing.

Since you mentioned that you've already tried resetting the workspace and adding it again, but it becomes invisible, please follow these additional steps:

• Check if there are any system updates available. Ensure your Chromebook is running the latest version of Chrome OS. https://learn.microsoft.com/en-us/azure/virtual-desktop/whats-new-client-android-chrome-os
• Try restarting your Chromebook. Sometimes, a simple reboot can resolve the issue.
• If the issue persists, try resetting your Chromebook. This will restore your device to its factory settings, so make sure to back up any important data before doing so.

If you're still experiencing issues after trying these steps, it's possible that there's a deeper problem with your Chromebook's operating system or hardware. Please refer to this https://support.google.com/chromebook/answer/6309225?hl=en

If you have any further queries, do let us know.

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