Identity Validation Processing Time

Allan Gaunt 25 Reputation points
2024-06-19T20:09:16.0033333+00:00

We submitted an ID validation request on the 24th of May and it's still showing as In Progress. I think we've given it plenty of time ...

We raised a support ticket and haven't had a response in a week since posting it.

The org is @chrisbooksprout (I think). ID is for Authorbase.

Can we have some help please?

Azure Trusted Signing
Azure Trusted Signing
Trusted Signing is a Microsoft fully managed, end-to-end signing solution that simplifies the certificate signing process and helps partner developers more easily build and distribute applications.
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  1. Shweta Mathur 29,016 Reputation points Microsoft Employee
    2024-06-21T04:41:18.0866667+00:00

    Hi @Allan Gaunt ,

    Thanks for confirming.

    There was issue with the support ticket. It didn't route to correct team.

    User's image

    Hope this will help.

    Thanks,

    Shweta

    Please remember to "Accept Answer" if answer helped you.


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