I couldn't make new subscription

SCS 20

I couldn't make new subscription
Do I need to fix some policy??

I found the message "To view qualified offers, please click here to switch directory to xxx.onmicrosoft.com"

Accepted answer

Jing Zhou 4,595 Reputation points Microsoft Vendor

2024-06-26T09:17:24.78+00:00

Hello,

Thank you for posting in Q&A forum.

Based on the message you provide, this usually indicates that your current directory may not meet specific eligibility requirements and you need to switch to another directory to view or subscribe to specific promotions or services.

To solve this problem, you can try adjusting the strategy or switching directories according to the following steps:

Click on the link mentioned in the message and try switching to the xxx.onmicrosoft.com directory. This may allow you to view and subscribe to specific discounts or services.

Ensure that your current directory meets the eligibility requirements for subscription. Sometimes specific discounts or services may only apply to specific types or sizes of subscriptions.

If you have subscription or access restriction policy settings, you may need to adjust these policies to allow the creation of new subscriptions. You can contact your administrator or IT support team for assistance.

I hope we can help you solve the problem. If there are any misunderstandings, please feel free to let me know.

Best regards，

Jill Zhou

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Abdul 2,125 Reputation points Microsoft Vendor

2024-06-27T06:14:25.2366667+00:00

Hi @SCS,

Greetings of the day!

I hope you’re having a great day. I just wanted to follow up and see if the solution provided by @Jing Zhou helped in resolving your issue.

If you found his response helpful, please consider clicking "Upvote" and "Accept Answer" on his post to let us know.

We’re here to assist you, so feel free to reach out if you have any more questions or need further help.
Thank you!

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SCS 20 Reputation points

2024-06-28T07:06:41.8633333+00:00

Hi Thanks for your reply. I logged as administrator with my azure account and I made a directory and a subscription for project with a client. I will have to transfer the subscription to the client at the end of the project but I never did that. So I thought that it might be good to practice transferring the subscription to my other azure account.However, I can't make a new subscription on default directory because of the following error. "To view qualified offers, please click here to switch directory to xxx.onmicrosoft.com"Do you understand what could the problem be?Thank you for your support.

Abdul 2,125 Reputation points Microsoft Vendor

2024-06-28T09:28:44.43+00:00

Hi SCS,

The error message "To view qualified offers, please click here to switch directory to xxx.onmicrosoft.com" indicates that your current directory does not meet the requirements for the offers or subscriptions you're trying to access. This could be due to various reasons such as permission restrictions, subscription eligibility, or organizational policies.

Click on your profile picture or your initials in the top right corner of the Azure portal, then click on "Switch directory" and select the directory associated with the subscription you want to create

Make sure you're signed in to Azure with the correct account and directory. You can check this by going to the Azure portal, clicking on your profile picture or initials, and verifying that the directory listed is the one you want to use.

Once you've switched to the correct directory, try creating a new subscription again. You should be able to proceed without the error message.

Feel free to reach out if you have any more questions.

Thank You.

SCS 20 Reputation points

2024-06-30T11:10:07.3066667+00:00

Hi Abdul

I wanna ask you again.
How do I enable client-side payment of certain subscriptions?

Thanks
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1 additional answer

SCS 20 Reputation points

2024-06-27T05:33:55.4466667+00:00

Hi Thanks for your reply. I logged as administrator with my azure account and I made a directory and a subscription for project with a client. I will have to transfer the subscription to the client at the end of the project but I never did that. So I thought that it might be good to practice transferring the subscription to my other azure account.However, I can't make a new subscription on default directory because of the following error. "To view qualified offers, please click here to switch directory to xxx.onmicrosoft.com"Do you understand what could the problem be?Thank you for your support.
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