Sharepoint List New Item Showing as classic instead 'online'/ new view

Question

Hi,

We have a sharepoint list, in Sharepoint Online.

When use the specific 'new item' link, to share for users to raise items for the list, it keeps viewing in 'classic' not sharepoint online version and same for the whole list items.

We tried to apply below settings, but page shows error.

Open the List> Settings> List Settings> Audience targeting settings> Uncheck the option> OK.

Any ideas what setting might be triggering this and how to turn this off?

Answer 1

Hi @Chinzorig, Tsomirlog (Ulaanbaatar),

First ensure you have the necessary permissions to make changes to the list settings. You need to be an admin or have full control permissions for the list.

Then you can clear your browser cache or using a different browser. Sometimes browser compatibility issues can cause the SharePoint page to fall back to the classic experience.

Finally check if there are any list-level customizations, scripts, or web parts that might be forcing the classic experience. If you have access to SharePoint Online Management Shell, you can use PowerShell commands to enforce the modern experience. For example:

Connect-SPOService -Url https://yourdomain-admin.sharepoint.com
Set-SPOSite -Identity https://yourdomain.sharepoint.com/sites/yoursite -DenyAddAndCustomizePages 0

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