URL Redirection to O364 SharePoint (company.sharepoint.com)

Mohsauga 40 Reputation points
2024-07-09T14:31:55.8166667+00:00

I am trying to redirect URL abc.company.com to newly created SharePoint company.sharepoint.com.

I created CName entries both internally and externally pointing to new url on sharepoint.com.

When trying to connect I am getting SSL errors as well as "<h2> Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.</>

Sites works when we access directiry using company.sharepoint.com but gives above error when CNAME i.e. abc.company.com.

Any feedback is appreciated.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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Accepted answer
  1. AllenXu-MSFT 20,811 Reputation points Microsoft Vendor
    2024-07-10T02:57:45.7566667+00:00

    Hi @Mohsauga,

    As per my knowledge, SharePoint site URL is in fixed format and it does not support any manual or custom redirect yet. SharePoint redirect only happens internally and automatically when site address is changed.

    I recommend you give suggestion in the feedback portal and help to make improvements. Many features of current products are designed and upgraded based on customers’ feedback. With requirements like this increase, the problem may well be released in the future. I will vote for you.


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    1 person found this answer helpful.

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