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Unable to upload a hardware hash from the OOBE screen. Getting Error: AADSTS700016

Gopi Pydikondala [C] 0 Reputation points
2024-07-09T16:07:54.6966667+00:00

When trying to upload the hardware hash of a laptop from OOBE screen for Autopilot, I get the below error: Request Id: f8190f92-e3d8-4bbe-8882-62dbffffac00 Correlation Id: c54ade56-a9b1-49d7-a647-187d6b6e958b Timestamp: 2024-07-09T 14:52:34Z Message: AADSTS700016: Application with identifier 'd1ddf0e4- d672-4dae-b554-9d5bdfd93547"' was not found in the directory <Company Name>'. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant.

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  1. Rahul Jindal [MVP] 9,556 Reputation points MVP
    2024-07-09T16:13:14.18+00:00

    Did you configure Microsoft Intune Powershell Enterprise App and give consent along with permissions to the authenticating users?