"Microsoft Entra ID P2 trial is ready to use" not working

Question

Hi Team,

I registered for the Entra ID free trail subscription and received confirmation mail as well.

After which when I tried to click on the Start Trail link as part of the mail, it takes me to login page in Azure and when I enter the email its says Need to use work or school email. But not sure how the subscription was activated for the personal account. Now I am not able to login to the activated trail account or cancel the subscription as the payment automatically was set to auto pay mandate mode by Microsoft during the registration.

Kindly help me here in using the subscription for Entra ID Plan, if not at least cancel the subscription.

Answer 1

Hello Sofeiyakalaimathy Covindane,

Thank you for posting your query in the Microsoft Q&A forum. Please be informed that when you activate your subscription, it is assigned to the home tenant of the user (The home tenant being the tenant where the user is created). This is the reason why you are getting the error "Need to use work or school email".

To resolve this, kindly create a user in your tenant (either in Azure or M365), assign a role to this user (preferably a Global Admin role), and use this user to activate the license.

Do let me know if further assistance is needed.

Babafemi