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Unable to decrypt files on the PC, Gives error message when try to decrypt it,

James Gordon 0 Reputation points
2024-07-14T18:45:25.4733333+00:00

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Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,155 questions
Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Marcin Policht 18,005 Reputation points MVP
    2024-07-14T20:43:11.6233333+00:00

    Follow https://www.minitool.com/news/fix-the-specified-file-could-not-be-decrypted.html

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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  2. gader34 0 Reputation points
    2024-07-14T21:12:35.0666667+00:00

    Hey there! That sounds frustrating. Decryption errors can happen for a few reasons in website. Is the password correct? Also, try running a scan for malware - sometimes they can mess with encryption. Good luck!

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  3. Ian Xue (Shanghai Wicresoft Co., Ltd.) 34,116 Reputation points Microsoft Vendor
    2024-07-16T05:21:03.42+00:00

    Hi James,

    Thanks for your post. Generally speaking, the Encrypting File System (EFS) helps people encrypt files to prevent unauthorized access or virus attack. However, many people report a problem, especially after they updated the Windows system, that they receive error 0x80071771: This specified file could not be decrypted.

    You should know that using the EFS to encrypt files requires the certificate if you want to access the file from a different computer. Here are some methods that may help you fix the error 0x80071771. You can try them one by one to find which fits your situation.

    Method 1. Decrypt Files with the Command Prompt

    You can access the file by giving the current account full permission. But this method doesn’t fit for files that are encrypted on a different device.

    Method 2. Decrypt Files By Importing the Key & Certificate

    Another way that allows you to access the encrypted files on a different device is by using the key and certificate. You need to export the certificate and the key from the original computer first then import them to the device where you want to access the file.

    Reference: Fixed: The Specified File Could Not Be Decrypted (minitool.com)

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. Hope this helps.

    Best Regards,

    Ian Xue

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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