I cannot add an incoming webhook to ms teams channel

Dennis B_ 40 Reputation points
2024-07-15T21:39:38.1266667+00:00

Hello,

yesterday when I tried to add an incoming webhook I got the generic error message that "something went wrong".

Now when I hit "add" on the incoming webhook, I just get a blank page.

Following the network traffic, I found out that the request on

/connectors/IncomingWebhook/Manage/New?MailboxAddress=e880cc50-6518-49f2-9abd-549668ec3b86%401b94b413-6d28-42b0-bf1a-7bb10aa22440&client=SkypeSpaces&SSThread=19%3ApJFBJXqrH3tfd-wLD5uuJOE6xrwauZN_0znaj0OeEAg1%40thread.tacv2&HostName=teams.microsoft.com&culture=de-de&ssApiHost=de.ng.msg.teams.microsoft.com&iframe=true&SSTheme=default&isDesktopClient=false&enableConnectorApps=true&providerId=203a1e2c-26cc-47ca-83ae-be98f960b6b2

returns a server error 500.

We need this desperately. Thankful for any help!

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Accepted answer
  1. Prasad-MSFT 6,076 Reputation points Microsoft Vendor
    2024-07-16T05:52:29.55+00:00

    We checked this from our side by creating a new incoming webhook and are able to create successfully.
    User's image
    Tested in Microsoft Teams version 24187.501.2981.3768. The client version is 49/24053101421.

    FYI, O365 connectors within Teams will be deprecated and notifications from this service will stop. Learn more about the timing and how the Workflows app provides a more flexible and secure experience. If you want to continue receiving these types of messages, you can use a workflow to post messages from a webhook request. Set up workflow

    1 person found this answer helpful.

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  1. Dennis B_ 40 Reputation points
    2024-07-16T05:35:42.0133333+00:00

    I dont see how this is not covered. I am paying for thr service and I cannot use it. I am running into a server error. Its not related to my connection, its fine. I have tried multiple times, my colleague has tried multiple times. I cannot add an incoming webhook. There is no url, no debugging. I cannot even add it. I need help, urgently.

    1 person found this answer helpful.
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  2. Shubham Dwivedi 0 Reputation points
    2024-07-19T08:12:39.03+00:00

    getting the same error while adding incoming webhook

    1 person found this answer helpful.
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  3. Rolf Ristau 0 Reputation points
    2024-07-19T13:02:38.82+00:00

    Same problem. I cannot create new incoming webhooks or display existing ones. When using the filter ‘Configured’ only the wait-indicator appears endlessly. An error message is not displayed

    1 person found this answer helpful.
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  4. Philipp A 0 Reputation points
    2024-07-19T16:15:13.2033333+00:00

    We have the same problem in our company. This is a problem since not every application supports workflows already. Some still depend on incoming webhooks...

    1 person found this answer helpful.
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