Configuring sign-on Error encountered while trying to auto setup single sign on. Please try setting up single sign-on manually

Question

No manual option?

Answer 1

Hello Mandla

Can you please try these steps:

1. Check the SSO configuration: Ensure that the SSO configuration is correct in your Microsoft 365 tenant. You can check the SSO configuration by going to the Azure portal > Azure Active Directory > Properties > Single sign-on.
2. Verify the SSO service: Make sure that the SSO service is enabled and configured correctly. You can check the status of the SSO service by going to the Azure portal > Azure Active Directory > Monitor > Service health.
3. Check for conflicts with other SSO providers: If you have multiple SSO providers configured, it might cause conflicts. Try disabling other SSO providers temporarily to see if the issue resolves.
4. Check device configuration: Ensure that the device is properly configured for SSO. Check the device settings and make sure that the SSO settings are enabled.
5. Check for recent changes: If you've made recent changes to your SSO configuration or device settings, try reverting them to their previous state to see if the issue resolves.
6. Try manual setup: As suggested in the error message, try setting up SSO manually. This might help identify if the issue is specific to automatic setup or not.
7. Reset SSO settings: If none of the above steps work, try resetting the SSO settings to their default values.
8. Contact Microsoft Support: If none of the above steps resolve the issue, it might be worth reaching out to Microsoft Support for further assistance.

To set up SSO manually, follow these general steps:

1. Go to your Microsoft 365 tenant and navigate to the Azure portal.
2. Go to Azure Active Directory > Properties > Single sign-on.
3. Click on "New single sign-on" and select "Manual" as the setup type.
4. Follow the prompts to complete the manual setup process.
5. Check the SSO configuration: Ensure that the SSO configuration is correct in your Microsoft 365 tenant. You can check the SSO configuration by going to the Azure portal > Azure Active Directory > Properties > Single sign-on.
6. Verify the SSO service: Make sure that the SSO service is enabled and configured correctly. You can check the status of the SSO service by going to the Azure portal > Azure Active Directory > Monitor > Service health.
7. Check for conflicts with other SSO providers: If you have multiple SSO providers configured, it might cause conflicts. Try disabling other SSO providers temporarily to see if the issue resolves.
8. Check device configuration: Ensure that the device is properly configured for SSO. Check the device settings and make sure that the SSO settings are enabled.
9. Check for recent changes: If you've made recent changes to your SSO configuration or device settings, try reverting them to their previous state to see if the issue resolves.
10. Try manual setup: As suggested in the error message, try setting up SSO manually. This might help identify if the issue is specific to automatic setup or not.
11. Reset SSO settings: If none of the above steps work, try resetting the SSO settings to their default values.
12. Contact Microsoft Support: If none of the above steps resolve the issue, it might be worth reaching out to Microsoft Support for further assistance.

To set up SSO manually, follow these general steps:

1. Go to your Microsoft 365 tenant and navigate to the Azure portal.
2. Go to Azure Active Directory > Properties > Single sign-on.
3. Click on "New single sign-on" and select "Manual" as the setup type.
   1. Follow the prompts to complete the manual setup process.