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My photos and files are not uploading.

Krista Schwimmer 0 Reputation points
2024-07-19T02:11:12.2066667+00:00

When I go to OneDrive's website, none of my photos and files are uploading. The error message I get is "General Exception While Processing." I have tried restarting my PC and that does nothing. How can I fix this?

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,539 questions
OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
1,029 questions
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  1. Emi Zhang-MSFT 24,361 Reputation points Microsoft Vendor
    2024-07-19T07:15:14.2566667+00:00

    Hi,This problem is fixed, please try again.

    Title: Users may be unable to access various Microsoft 365 apps and services

    User impact: Users may be unable to access various Microsoft 365 apps and services.

    More info: Impact included but was not limited to the following apps and services:

    - OneDrive for Consumer: Users may have been unable to access OneDrive for Business content.

    - OneNote: Users may have been unable to sync content, experienced delays syncing notebooks, or may have been unable to open notebooks.

    Final status: We've confirmed that impact has been resolved following our mitigation efforts.

    Start time: Thursday, July 18, 2024, at 10:59 PM UTC

    End time: Friday, July 19, 2024, at 4:21 AM UTC

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

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