Schedule through Pearson Vue

Question

Hello,

I am trying to schedule an exam through Pearson Vue for Microsoft certification SC-900 but once I click on "Schedule Exam", it goes to a new page but not loading anything.

So I am not able to schedule or pass the exam.

Could you please help me with that?

Here's the steps I am following (being logged on my microsoft account):

Step 1: Click on Scheudle exam:

Step 2: Move to new page but not loading anything:

Thanks in advance for your help.

Answer 1

Hi @DEPARDON, Aurélien

Viva Learning tag is mainly focused on the general issue of Microsoft Viva Learning troubleshooting. According to your description, your question is not in our support scope.The following suggestion is just for your reference：

I would suggest following the troubleshooting steps below to clear any browser issues experienced in the dashboard: 

1. Make sure to use an up-to-date browser. (e.g., Edge, can be downloaded using this link) 
2. Clear cache and cookies. 
3. On the Delete Browsing History window, make sure to uncheck Preserve Favorites, website data and check both Temporary Internet Files and Cookies; then click Delete. 
4. Allow all third-party cookies through the browser settings. 
5. Kindly try to register again. Register and schedule an exam | Microsoft Learn

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Answer 2

Thank you for your reply, but it's still not working.
Is there any Microsoft support I can contact to get help or schedule the exam for me?

Thanks