Unable to use OpenAI Azure Assistant API due to the wrong region

Romanowski, Tomasz 55 Reputation points
2024-07-24T13:24:11.8633333+00:00

I'm located in Texas but my company's headquarters is in Virginia. I was assigned to the US South Region. I didn't think much of this until it turned out that Azure OpenAI Assistant API is not available in the South region. It's been over two months and it doesn't seem like it's going to be available any time soon. I tried switching regions, with no luck of course. Any advice?

https://learn.microsoft.com/en-us/azure/ai-services/openai/concepts/models#assistants-preview

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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  1. Dillon Silzer 57,221 Reputation points
    2024-07-25T04:58:01.3+00:00

    Hi Tomasz,

    If you are wanting to use this feature you will need to create a new resource in the corresponding region.

    As of right now that region is not available with this feature.

    Create and deploy an Azure OpenAI Service resource

    https://learn.microsoft.com/en-us/azure/ai-services/openai/how-to/create-resource


    If this is helpful please accept as answer or upvote.

    Best regards,

    Dillon Silzer, Director | Cloudaen.com | Cloudaen Computing Solutions

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  1. VasaviLankipalle-MSFT 17,001 Reputation points
    2024-07-25T15:54:26.7933333+00:00

    Hello @Romanowski, Tomasz , Thanks for using Microsoft Q&A Platform.

    Unfortunately, we don't have any ETA regarding availability of the model in the US South region.

    As suggested by @Dillon Silzer , please create a resource in the supported regions like EastUS, East US2, France central, and Sweden Central.

    The current availability is as below, always check on the model availability page for the latest news :https://learn.microsoft.com/en-us/azure/ai-services/openai/concepts/models#assistants-preview

    User's image

    Please note that,

    For Assistants you need a combination of a supported model, and a supported region. Certain tools and capabilities require the latest models. The following table is for pay-as-you-go. For information on Provisioned Throughput Unit (PTU) availability, see provisioned throughput.

    I hope this helps.

    Regards,

    Vasavi

    -Please kindly accept the answer and vote 'yes' if you feel helpful to support the community, thanks.

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