Run & File Explorer Not Operational

Ayaz Khan 20 Reputation points
2024-07-25T11:29:55.87+00:00

Hello everyone.

I'm encountering issues with a server configuration at my workplace that was set up by someone else. I am unable to access essential features such as the Run command, File Explorer, and local drives on my PC. Despite disabling several Group Policy settings, including:

  • Enabling "Show 'Run as different user' command on Start menu" under Start Menu and Taskbar settings.
  • Disabling "Don't run specific Windows applications" under System settings.
  • Disabling "Prevent access to Registry Editing Tools" and "Prevent access to Command Prompt" also under System settings.
  • Disabling "Disable Known Folder Redirection" under Windows Components/File Explorer settings.
  • Disabling "Hide these specified drives in My Computer" under Windows Components/File Explorer settings.
  • Disabling "Start File Explorer with Ribbon minimized" under Windows Components/File Explorer settings.

The restrictions persist unchanged. If anyone can provide guidance on further disabling these policies, I would greatly appreciate it.

Thank you.

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,496 questions
Windows Server 2012
Windows Server 2012
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
1,599 questions
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Accepted answer
  1. Wesley Li 10,235 Reputation points
    2024-07-25T17:07:49.55+00:00

    Hello

    It sounds like you’re dealing with a tricky situation! Here are a few additional steps you can try to resolve the issue:

    Reset Group Policy Settings:

    Open Command Prompt as an administrator.

    Run the following commands to reset all local Group Policy settings:

    RD /S /Q "%WinDir%\System32\GroupPolicyUsers"

    RD /S /Q "%WinDir%\System32\GroupPolicy"

    gpupdate /force

    Check Registry Settings:

    Open the Registry Editor (regedit).

    Navigate to HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\System.

    Ensure that the DisableCMD value is set to 0 or delete it if it exists.

    Verify Local Security Policies:

    Open the Local Security Policy editor (secpol.msc).

    Navigate to Local Policies > Security Options.

    Check settings related to user access and permissions.

    Review User Configuration Settings:

    Open the Group Policy Editor (gpedit.msc).

    Navigate to User Configuration > Administrative Templates > System.

    Ensure that policies like “Prevent access to the command prompt” and “Prevent access to registry editing tools” are disabled.

    Check for Conflicting Policies:

    Sometimes, policies set at different levels (local, domain) can conflict. Ensure there are no domain-level policies overriding your local settings.

    If these steps don’t resolve the issue, it might be helpful to consult with your IT department or a network administrator to ensure there are no domain-level policies or other configurations affecting your access.

    1 person found this answer helpful.

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