Cannot add personal account to Authenticator App

Hisar 0 Reputation points
2024-07-29T05:13:29.2066667+00:00

Hi, I had reset my Pixel 7 pro but now I cannot add my personal account . My wife's and my work accounts works fine it's just that my personal account won't work. It says something went wrong. I have tried reinstalling app many times but no luck. Can you please help?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dwyer Svntysix 0 Reputation points
    2024-07-29T22:11:24.8033333+00:00

    I'm having the same issue I have 2 personal microsoft accounts and I'm experiencing the exact problem

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  2. Hisar 0 Reputation points
    2024-07-30T00:49:40.2933333+00:00

    After many tries, I finally managed to work this out. I disconnected Wifi from phone and then the main PC and mobile were on different network. Worked straight away after that.

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