Hello,
Thank you for posting in Q&A forum.
Based on the information provided, I suggest you try the following method to reset the network and see if it can resolve the issue.
- Search for CMD, open and find the Command Prompt (run as administrator)
- Type the following commands in the pop-up command box (type the next one after each line is complete)
ipconfig /release
ipconfig /renew
ipconfig /flushdns
ipconfig /registerdns
netsh int ip reset
Winsock Netsh Reset
netsh winhttp reset proxy
Restart your computer to see if the problem can be resolved.
I hope the information above is helpful.
Best regards
Zunhui
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