Azure PostgreSQL Flexible Server Creation Fails with InternalServerError

karim sellami 0

Hi,

I'm not able to provision an Azure PostgreSQL Flexible Server. I got the following error:

polling after Create: polling failed: the Azure API returned the following error:

│

│ Status: "InternalServerError"

│ Code: ""

│ Message: "An unexpected error occured while processing the request. Tracking ID: 'b0df1034-8152-4017-9782-42d43c8b0962'"

│ Activity Id: ""

│

│ ---

│

│ API Response:

│

│ ----[start]----

│ {"name":"819bc68a-4f86-4e3f-89e7-f5ada93264c6","status":"Failed","startTime":"2024-08-27T13:59:28.823Z","error":{"code":"InternalServerError","message":"An unexpected error occured while processing the request. Tracking ID: 'b0df1034-8152-4017-9782-42d43c8b0962'"}}

│ -----[end]-----

Could you help troubleshoot the issue?

Sai Raghunadh M 310 Reputation points Microsoft Vendor

2024-09-24T15:05:14.2933333+00:00

Hi @karim sellami,

Thanks for the question and using MS Q&A platform

The error seems to be a transient error that resolves on its own sometimes.

For more information, please go through this documentation: Transient errors.

If the issue continues, reaching out to Azure Support with the tracking ID can help you get more information.

I hope this information helps, please do let us know if you have any Queries.
Sai Raghunadh M 310 Reputation points Microsoft Vendor

2024-09-25T15:19:44.22+00:00

Hi @karim sellami,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Sai Raghunadh M 310 Reputation points Microsoft Vendor

2024-09-27T08:13:13.3+00:00

Hi @karim sellami,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

1 answer

RahulRandive 9,666 Reputation points

2024-08-27T14:40:28.6133333+00:00

Hi @karim sellami

We have experienced in the past that deployments often fail due to capacity issues in specific regions. If the region isn't constrained, consider creating the server in another region.

Also, have you also tried creating the server through the portal?

Let us know if you have any question.

Thank You
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karim sellami 0 Reputation points

2024-08-28T10:41:20.8533333+00:00

Hi @RahulRandive, I was able to create the server via the portal using the same region and sku. Any other suggestion ?
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Azure PostgreSQL Flexible Server Creation Fails with InternalServerError

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