Admin Console login issue

Question

Hello All. I am new to databricks. I am using Free trial subscription as part of my learning. I have created a premium databricks workspace. But when I am trying to login to admin console to setup unity catalog I am not getting the "Manage Account" tab under the workspace name. I have tried to login using the url accounts.azuredatabricks.net but here it is giving error as this user does not exist in tenant. Please help.

Answer 1

@Sankha Guha - Thanks for the question and using MS Q&A platform.

If you are getting the error - Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application 'xxx-xxx-xxx' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.

then the user account you are trying to use to access the Databricks application does not exist in the tenant 'Microsoft Services'. This can happen if the user account is not associated with the tenant or if the user account is not authorized to access the Databricks application.

Please check the below:

• Check the user account: Make sure that the user account you are trying to use to access the Databricks application is associated with the tenant 'Microsoft Services'. You can check this by logging into the Azure portal and navigating to the 'Users' section of the Microsoft Entra ID instance associated with the tenant.
• Add the user account as an external user: If the user account is not associated with the tenant, you can add the user account as an external user in the tenant. To do this, you can follow the steps outlined in the Add guest users to your directory in the Azure portal article.
• Check the user account permissions: Make sure that the user account has the necessary permissions to access the Databricks application.

For more details, refer to the below threads addressing similar issue:

https://learn.microsoft.com/en-us/answers/questions/1317797/the-account-needs-to-be-added-as-an-external-user

https://community.databricks.com/t5/administration-architecture/unable-to-login-to-azure-databricks-account-console/td-p/82190

Hope this helps. Do let us know if you any further queries.

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