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Sysprep issue in Windows 10 64bit

pcd_147 1 Reputation point
2020-12-29T11:08:43.817+00:00

We have installed windows 10 1809 64bit in kabylake processor based board. After doing a sysprep+ shutdown during audit mode, system is not booting into OS again. It shows only the blank screen. Same we have tried with Baytrail based processor. There it works fine. What could be the cause for this? We are just installing windows OS and in audit mode giving sysprep to shutdown without installing any software. We are getting same issue.

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. JoyDutt 821 Reputation points
    2020-12-29T11:33:17.567+00:00

    Hi @pcd_147 - kabylake processor seems to be Intel i7. Hope, Audit mode needs to be told to Exit.... Have you referred : https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/boot-windows-to-audit-mode-or-oobe

    Some other steps:
    Start the computer and press Esc, F1, F2, F8 or F10 during the initial startup screen. Depending on the BIOS manufacturer, a menu may appear.
    Choose to enter BIOS setup. The BIOS setup utility page appears.
    Use the arrow keys to select the BOOT tab. System devices appear in order of priority.
    To give a USB device boot sequence priority over the hard drive, move the hard drive device to the top of the boot sequence list.
    Expand the hard drive device to display all hard drives.
    Move the USB device to the top of the list of hard drives.
    Save and exit the BIOS setup utility. The computer will now restart with the changed settings.