Microsoft Edge update preventing Plex admin page to load

Question

Microsoft Edge update preventing Plex admin page to load

Steven Maguire 356

For years I've been using Plex media on my Synology nas to store my DVD movies, tv shows etc. I usually logged into the plex admin page on my nas to check settings and such. However, after the last update I'm unable to do this with Edge. I downloaded Goggle chrome and can easily log in.

I have tried Resetting Edge to its default after removing and plugins to no avail. If anyone know of a fix I'd appreciate it. TIA

Anonymous

2025-03-21T02:39:28.33+00:00
Hi @Steven Maguire ,

Could you please complete the following steps:

Navigate to the Plex admin login page

Press F12 to open Developer Tools.

Switch to "Console" tab.

Refresh Plex admin login page and try logging in.

See if there's any error message when it's fully loaded in Console tab and provide us with a screenshot of it.
Steven Maguire 356 Reputation points

2025-03-21T13:00:28.3166667+00:00

Again, this is as far as it gets when loading. I followed your steps however the console is empty.

2 answers

Your answer

Anonymous

2025-03-21T02:39:28.33+00:00

Hi @Steven Maguire ,

Could you please complete the following steps:

Navigate to the Plex admin login page

Press F12 to open Developer Tools.

Switch to "Console" tab.

Refresh Plex admin login page and try logging in.

See if there's any error message when it's fully loaded in Console tab and provide us with a screenshot of it.
Steven Maguire 356 Reputation points

2025-03-21T13:00:28.3166667+00:00

Again, this is as far as it gets when loading. I followed your steps however the console is empty.

Answer 1

Anonymous

Hi @Steven Maguire ,

Thank you for your screenshot. Please try the following solutions:

Repair Microsoft Edge. You can repair it at Control Panel --> Programs --> Programs and Features --> Right click on "Microsoft Edge" --> Change.
Try InPrivate mode. You can find it at ··· menu --> New InPrivate window.
Try clearing cookies and cache. You can find it at edge://settings/privacy --> Delete browsing data --> Choose what to clear --> Time range: All time.
Disable all extensions for a test and find which extension caused the issue if any.
Create a new Edge profile and try logging in again.
Try Edge Beta/Dev/Canary channels here. If the issue is fixed on these channels, it means it is about to get fixed soon.

If none of the above fixes the issue, please report this issue by sending feedback in Microsoft Edge at ··· menu --> Help and feedback --> Send feedback. Thank you for your understanding.

UPDATE

According to your description, it seems that version 134.0.3124.93, which was released March 26, 2025, fixed that issue for you. If you would, you can roll back Edge to that particular version. Please follow this guide. In the meantime, please send feedback to the Dev Team to report this issue. Sorry for any inconvenience.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Best Regards,

Shijie Li

Steven Maguire 356 Reputation points

2025-03-24T12:47:10.8766667+00:00

Shijie Li, Sir, I tried thee change option before, only that just reinstalls the latest version. Have also cleared cookies and cache numerous time. Also have removed all plugins, created another profiles.

At this time I have installed Chrome which loads plex without any issues. I do like Edge over most browsers only Microsoft first said they would keep it a simple clean browser which they are not following.
Anonymous

2025-03-25T02:44:50.2266667+00:00

Hi @Steven Maguire ,

One more thing I would like to know is, are you using HTTP for your admin page instead of HTTPs? If so, could you please try HTTPs?
Steven Maguire 356 Reputation points

2025-03-25T12:39:02.06+00:00

Have tried both. However, in Chrome which it connects fine, it shows https with a line through it.
Anonymous

2025-03-26T03:34:41.57+00:00

Hi @Steven Maguire ,

I have noticed that you are using ip address to access login page. Do you have any hostname for this site and what happens if you use hostname to access it? What's more, could you please navigate to edge://settings/system and toggle on/off Use graphics acceleration when available to see if this fixes the issue?
Steven Maguire 356 Reputation points

2025-03-26T13:53:50.6866667+00:00

I don't know what happened or if Edge had recieved an update. I tried it this morning for the heck of it and it loaded fine. Not sure what happened. Thank you for your time.
Steven Maguire 356 Reputation points

2025-03-30T15:30:28.87+00:00

I really wish Microsoft would stop this. They updated Edge again and now Plex won't load. IDIOTS!!!!!!!!!!!!!!!!!!!!!
Anonymous

2025-03-31T02:13:38.1233333+00:00

Hi @Steven Maguire ,

Please check my updated answer for a possible workaround. Thanks.

Answer 2

Steven Maguire 356

I did as you suggested, and it did let me in. Have to make a note of it in case the next update switches it on again.

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Microsoft Edge update preventing Plex admin page to load

2 answers

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