Outlook to send email to email address in Smartsheet cell

Amy Bennett 21 Reputation points
2021-01-11T18:46:27.04+00:00

We have a sheet in Smartsheet which we use to track leads/tours at our fitness facility. Essentially, a prospect comes in for a tour and we use smartsheet to collect their contact information.

We would like to send an automated email to the prospect after their tour (Thanks for touring!). Is there a way to use an MS Automate workflow to send an email from outlook to the email address listed in the smartsheet?

We tried in Smartsheet but you cannot reply to the automated email address Smartsheet uses, which is a feature we want since the email is going to an external customer.

Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
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Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,295 questions
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  1. JeffYang-MSFT 6,241 Reputation points Microsoft Vendor
    2021-01-12T03:07:33.207+00:00

    Hi @Amy Bennett ,

    Sounds like you are trying to find an Microsoft Power Automate method to your issue, right? I tried some search, but there seems no existing templates we can use for your issue. Here is a similar template for Microsoft Forms, maybe it could bring you some inspiration:
    Send an email to responder when response submitted in Microsoft Forms
    Get started with Power Automate

    By the way, please kindly understand that Power automate is not currently supported here on Q&A and we do know little about that as well. If you still want to get more related information about Power automate, it is suggested to visit the dedicated forums for Microsoft Power Automate here:
    https://powerusers.microsoft.com/t5/Microsoft-Power-Automate/ct-p/MPACommunity

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thanks for your understanding and hope your question will be resolved soon.


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