Share via

Edge and Tab issues

Anonymous
2024-07-02T14:27:36+00:00

Lately when I open my edge. I have it set up to open a specific page which is my home page. But when I go to a page for example. The espn or other page like google etc etc. It opens a tab with a different page and most times, it is an ad or a previous page I was on. This also happens for example if I am in a bank account and looking to go to another page within that account it opens another tab that has nothing to do with that account. I close that ad or tab if you will. And the original tab did change to what I initiated in the first place. Lastly when these tabs open. Its size is smaller. Hope I gave enough info for you to let me know whats wrong. And how I can fix it. I am on an HP Laptop with Edge as My Default Browser. Ty George

Microsoft Edge | Tabs, address bar, and search | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-07-03T05:52:33+00:00

    Hi George,

    Welcome to Microsoft Community.

    Based on the original description, the device seems to be experiencing issues related to the unexpected browser tab.

    Generally, a new browser profile does not have the ability to automatically and proactively open similar pages without any adjustments or external programs.

    This phenomenon may be related to a corrupted browser profile or some potential extensions or security tools.

    We tried to observe it in Microsoft Edge Version 126.0.2592.87, but failed to reproduce the problem.

    If possible, would you mind sharing more information about this issue with us?

    • Is it the same if you reset the browser itself?
      Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.
      What to do if Microsoft Edge isn't working - Microsoft Support
    • Is it the same if you use a brand-new browser profile and don't log into any Microsoft accounts? Sign in and create multiple profiles in Microsoft Edge - Microsoft Support
    • Is the situation the same when you observe it in a relatively clean environment (for example, safe mode, clean boot)? Start your PC in safe mode in Windows - Microsoft Support Clean Boot starts Windows with a minimal set of drivers and startup programs. It can be used to determine whether a background service or program is interfering or causing a problem. These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step. Please be careful not to disable any services that may be related to security credentials or security authentication, such as TPM, Security, Credential.

    If I misunderstand your situation, feel free to correct me and share the information.

    Best Regards,

    Kyo.Y - MSFT | Microsoft Community Technical Support

    Was this answer helpful?

    0 comments