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Error message: "unins000.msg is missing" when trying to uninstall Malwarebytes.

Anonymous
2010-10-22T19:30:36+00:00

Original Title: Cannot Uninstall Malwarebytes

I am running XP Professional 32 bit with SP3 on a IBM Leveno laptop.

I want to uninstall Malwarebytes and re-install it. But I get a message that "unins000.msg" is missing. I cannot uninstall, HELP.

HL

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-10-23T08:39:59+00:00

Hi Howard Larkin,

I would suggest you to download and run the MalwareBytes clean-up utility (mbam-clean.exe). Proceed to running the clean-up utility and be sure to allow the computer to be restarted when prompted.

**MalwareBytes Cleanup Utility Download**

Hope this helps.

Thanks and Regards, Santosh Y – Microsoft Support

Visit our **Microsoft Answers Feedback** Forum and let us know what you think.

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4 additional answers

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  1. LemP 74,940 Reputation points Volunteer Moderator
    2016-06-20T20:22:35+00:00

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  2. Anonymous
    2016-06-20T19:54:29+00:00

    Hi Howard Larkin,

    I would suggest you to download and run the MalwareBytes clean-up utility (mbam-clean.exe). Proceed to running the clean-up utility and be sure to allow the computer to be restarted when prompted.

    **MalwareBytes Cleanup Utility Download**

    Hope this helps.

    Thanks and Regards, Santosh Y – Microsoft Support

    Visit our **Microsoft Answers Feedback**Forum and let us know what you think.

    How much do I have to pay for this download.

    Was this answer helpful?

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  3. Anonymous
    2015-08-05T18:17:47+00:00

    Hi Howard Larkin,

    I would suggest you to download and run the MalwareBytes clean-up utility (mbam-clean.exe). Proceed to running the clean-up utility and be sure to allow the computer to be restarted when prompted.

    **MalwareBytes Cleanup Utility Download**

    Hope this helps.

    Thanks and Regards, Santosh Y – Microsoft Support

    Visit our **Microsoft Answers Feedback**Forum and let us know what you think.

    mine wasn't Malwarebytes it is activeris antimalware that is giving me the same code how do I fix it the company you can't contact

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  4. Anonymous
    2014-08-17T15:45:07+00:00

    I am getting a runtime error message 383 read only...I want to remove antimalware from my computer or fix this error but do not know how.  I am unable to use any of my browsers...ever since I did an update on malware I have been having this problem...please help...thanks.

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