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| <br>I have a nice new fancy mouse (RAT 7) <br><br>I made the error of plugging it in before installing the software/driver package that it came with, so windows installed it as a generic HID device. <br><br>This is fine for basic usage, but the software package can't see the mouse as it's listed as a generic device. <br><br>I uninstalled the driver, and set windows to not download/install drivers automatically, but every time I plug it in/reboot, windows just uses the same generic driver for it. No pop-up, just "ping", back to square 1.<br><br><br><br>Anyone know how to stop windows from using the same (wrong, generic) driver when ever I plug in this device?<br><br><br><br> <br><br><br><br><br><br> <br><br> |
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Here's how I got it working....
Extract the drivers from the .exe using winrar, place them in a handy folder.
Right click on the generic driver and select "update driver software"
Click "browse my computer..."
Click "let me pick from a list of device drivers..."
Highlight the current driver
Click "Have disk"
Navigate to the folder you put the extracted files in.
Ta dah, done.
I've noted your suggestion for future usage though. Many thanks.
Hi,
1. Just to confirm the steps you followed to uninstall the drivers. Make sure ‘**delete driver files for the device’**is checked.
a. Click Start, type devmgmt.msc and press enter.
b. Locate sound device
c. Right click on the device and select uninstall
d. Also place a check mark beside the option “delete driver files for the device”
e. Install the latest drivers for the device from the manufacturer’s website
2. Remove hidden devices from device manager by following the below steps:
a. Click Start, type devmgmt.msc and press enter.
b. Click show hidden devices under View
c. Expand all the nods under device manager
d. There would be many grayed out entries in device manager uninstall all the grayed out entries under all the nods and then restart the computer and plug the device to the computer and check if it works.
