microtech software solutions

Question

has anyone been scammed by this company and are they affiliated with Microsoft?

Answer 1

Oops. Unfortunately, you have fallen for a Tech support scam.

Citing Bruce Hagen's post from here:

https://answers.microsoft.com/en-us/protect/forum/protect_defender-protect_scanning-windows_10/possible-scam/ace9221d-5e8b-447a-ab57-6c33ac086afb#LastReply

If you allowed remote access, you do have issues.

Now you must consider everything on your computer has been compromised. Passwords, PIN numbers, financial account information. A clean install of Windows is the best option and what I would do myself. See the following and decide if you want to tempt fate not knowing what they may have installed on your computer.

From Quietman, see: I have been hacked...What should I do?

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944    

And this from the FTC:

Tech Support Scams

https://www.consumer.ftc.gov/articles/0346-tech-support-scams    

Next, follow the instructions here even if the pop up is gone.

http://malwaretips.com/blogs/remove-tech-support-scam-popups/     

Also run this tool.

SuperAntiSpyware (Free version)

http://www.superantispyware.com/     

Please read:

PSA: Tech Support Scams Pop-Ups on the Rise 

https://blog.malwarebytes.org/fraud-scam/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/     

Breaking down a notably sophisticated tech support scam M.O.

https://blogs.technet.microsoft.com/mmpc/2017/03/02/breaking-down-a-notably-sophisticated-tech-support-scam-m-o/

Answer 2

unfortunately, yes.

he said my firewall was down and people have been logging on from other countries.  he said he set up windows defender and the firewall, but I needed to buy a warranty, which I fell for.

I have checked to be sure both are now on and am trying to get my money back.

Answer 3

Did you allow them remote access to fix your computer? How did the conversation started?

Answer 4

Hi Sandra. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

Looks good to me:

http://www.microtechsoftwaresolutions.in/

https://www.bloomberg.com/research/stocks/priva...

https://www.linkedin.com/company/microtech_4

https://www.facebook.com/MicrotechSoftwareSolut...

What is it you'd like to do with them?

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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