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error code 2000-0151

Anonymous
2019-12-25T17:58:45+00:00

Hello

I have error code 2000-0151 From the information I got is that very serious  How can I recover may information.

Windows for home | Windows 10 | Windows update

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  1. DaveM121 884.3K Reputation points Independent Advisor
    2019-12-25T18:02:07+00:00

    Hi Mila

    Honestly, this is not a good error, it may or may not indicate hard drive failure . . .

    Are you seeing that error when you boot up your PC and then cannot get into Windows 10?

    What is the Make and exact Model No. of your PC

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  2. DaveM121 884.3K Reputation points Independent Advisor
    2019-12-25T19:00:37+00:00

    Hi Mira

    Honestly, I am sorry, I think your hard drive has failed, though you should still get that option to go to diagnostics on the initial Dell logo screen . . .

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  3. Anonymous
    2019-12-25T18:55:45+00:00

    Hi Mila

    Start up your laptop

    On the Dell logo screen, repeatedly press F12

    Then from the resulting menu, choose Diagnostics

    Run that test, and if asked, choose not to perform the extended memory test

    Does your hard drive pass that test?

    This time I start up and got the notification Hard drive not installed.

    I have also a QR code I take a picture of it

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  4. DaveM121 884.3K Reputation points Independent Advisor
    2019-12-25T18:28:35+00:00

    Hi Mila

    Start up your laptop

    On the Dell logo screen, repeatedly press F12

    Then from the resulting menu, choose Diagnostics

    Run that test, and if asked, choose not to perform the extended memory test

    Does your hard drive pass that test?

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  5. Anonymous
    2019-12-25T18:26:11+00:00

    Hello yes I can get into windows first it restart again and again. And suddenly I got this notification

    My laptop is a Dell inspiron 15-7570 from 2016

    Service Tag 6JM90C2

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