Hololens2 & Android Java app creates cloud anchor but its not reflected in azure portal

Question

Hi
I did the tutorials for creating Spatial Anchor App using both Unity for Hololens 2 and Android Studio for android app, both of them compiled and deployed successfully to the devices as indicated on the tutorials but once i created or delete anchors using the apps non of them are reflected on the azure portal. Following are the links for the tutorials i followed.

Hololens 2:
https://learn.microsoft.com/en-us/azure/spatial-anchors/quickstarts/get-started-unity-hololens?tabs=azure-portal

Android using Java:
https://learn.microsoft.com/en-us/azure/spatial-anchors/quickstarts/get-started-android?tabs=azure-portal%2Copenproject-java

I tried the Hololens 2 under my company portal and the android tutorial on my personal account i created.

Answer 1

Hello @Rajitha Nakandala thanks for your patience and understanding in this matter.

The issue is currently mitigated by our team, please comment in the below section if you continue to face the same issue. We will be happy to help you further in this matter.