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Constant BSOD

Anonymous
2020-10-04T07:22:23+00:00

I have been having many issues with getting different BSOD. I have tried a few different things to try and figure it out, but am unsure what i need to do. I have recently purchased a new motherboard, cpu, and ram. ever since putting it together i have had numerous issues with it just crashing. A few of the stop codes include...

Memory Management

Special pool detected memory corruption

driver verifier dma violation

Quota underflow

driver verifier detected violation

driver verifier detected violation rzdev 023f.sys

i am including the dump files, any and all help would be greatly appreciated.

https://1drv.ms/u/s!At9Yj6sYEC-zhCRYU5inpp1AH4Xb?e=pZQ5Nb

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 882.3K Reputation points Independent Advisor
    2020-10-04T08:06:58+00:00

    Hi abruuh

    Open File Explorer

    Navigate to C:\Windows\System32

    In the search box, paste this and press Enter:

    RzDev_023f.sys

    When that file is found, right click it and choose Open File Location

    Rename that file to: RzDev_023f.old.sys

    Then, restart your PC and see if the crashing continues . . .

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  2. Anonymous
    2020-10-04T08:03:22+00:00

    When i look at the uninstall program, the only thing thats there is firefox(i just reformatted) so the drivers are just being installed from the internet. Not thru the synapse app itself.

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  3. DaveM121 882.3K Reputation points Independent Advisor
    2020-10-04T07:58:48+00:00

    Hi abruuh

    Yes, both of those minidump files indicate a driver associated to the Razer Synapse software - RzDev_023f.sys

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  4. Anonymous
    2020-10-04T07:55:35+00:00

    I have added them to the post.

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  5. DaveM121 882.3K Reputation points Independent Advisor
    2020-10-04T07:30:03+00:00

    Hi abruuh

    I am Dave, an Independent Advisor, I will help you with this . . .

    If you have Driver Verifier enabled, please disable that, it does produce a lot of false positives, if left enabled over time . . .

    Do you have the Razer Synapse utility installed, if so, temporarily uninstall that to see if your system stabilizes

    Also, please provide a link to your minidump files, it is not in your original post . . .

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