Data Usage Option/Tab Missing From My Setting

Question

Recently I tried to turn on my set metered connection but it's not working. After I look for the data usage option I just notice it is missing how can I fix this?

Answer 1

It sounds like the account may be corrupted. Test for account corruption by creating a new Local Admin account to see if the problem goes away. Step-by-step instructions here:

https://www.isumsoft.com/windows-10/3-ways-to-c...

Sign into the new account, test it works correctly, if so move files over, test all apps work or reinstall any that don't. Then when ready delete the old account in Settings > Accounts > Family & Other Users.

You can also try to Repair the old account by running a Repair Install from the new account, steps here: https://www.tomshardware.com/how-to/fix-windows...

You can change it to your Microsoft account if desired:

https://www.tenforums.com/tutorials/5375-switch...

Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 2

Hi Greg thanks for helping. The metered connection option is disabled for my current network. When I slide the slider to enable it, it stays, but if I return to the previous screen then go back to my network's properties, the option is disabled once again.

I try to enable set as metered connection by using this step:

Settings -> Network & Internet -> Wi-Fi -> Manage known networks -> (click on currently connected wifi's name) -> Properties -> (toggle) Set as metered connection -> (click arrow in upper left corner to return to Manage known networks)

after I did some googling I follow this step from https://www.tenforums.com/tutorials/3162-set-wireless-network-metered-non-metered-windows-10-a.html

So I try to use command prompt but it say Failed to set cost for profile "Wifi Name" on wireless adapter "Wi-Fi".The point is the toggle button to turn on set as metered connection is working but it doesn't save if I exit the setting or return to the previous screen.

Answer 3

Hi Farhan. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Data usage tab missing from Windows 10 Settings:

https://superuser.com/questions/1548677/windows...

https://www.tenforums.com/network-sharing/69577...

https://answers.microsoft.com/en-us/windows/for...

https://superuser.com/questions/1296453/windows...

https://www.groovypost.com/howto/manage-windows...

Reset the Settings app from Option 2 here: http://www.tenforums.com/tutorials/3175-apps-re...

If that doesn't help run System File Checker and DISM from Step 10 in this checklist:

http://answers.microsoft.com/en-us/windows/wiki...

If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. Tutorial here: https://www.tomshardware.com/how-to/fix-windows...

All ways to turn on Metered connection:

https://www.howtogeek.com/226722/how-when-and-w...

https://www.groovypost.com/howto/manage-windows...

Feel free to ask back any questions. Please report back results for all steps given so I know what else to suggest if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.