Adding DNS records to a domain name

Question

Hi,

Have just signed up for a Office 365 Business Essentials account and elected to manage my own DNS records but stuck at Step 3 - which relates to adding DNS records to domain so hope someone in the community forum can assist. 

There is a line which says 'Add the records at your DNS host (change)'

Does this mean Office 365 will automatically add the records at my DNS host if I select the DNS host and save?

(btw my domain registrar is 'Netregistry' in Australia so I assume I would have to select 'Melbourne' as Melbourne IT own Netregistry?  (please correct me if I am wrong).    

Or do I still have to manually add the DNS records myself which sounds straight forward but then the labels don't match with what I'm getting when I try to add the records at my domain registrar. 

For example: 

When trying to 'add MX record': 

Info provided by Office 365:  Priority, Host name, Points to address or value, TTL 

Detailed required by Netregistry:  Name, TTL, Exchange, Preference, and they ask a question 'Whether host is fully qualified?"

It makes sense that TTL = TTL & Preference same as Priority but do Host name and Points to address or value relate to Exchange and whether host is fully qualified?  (totally confused here)   

Then when trying to 'add a CNAME zone record'

Info provided by Office 365:  Host name, Points to address or value, TTL

Detailed required by Netregistry:  Name, TTL, Host

Again, it makes sense that TTL would relate to TTL

but does Host name = Host?

and does Name = Points to address or value?  Confused again.

This is as far as I got -

Have to add all the CNAME records (6), TXT record and SRV records (2) but want to make sure i have first steps right before proceeding any further. 

Please advise if anyone is able to assist. 

Thank you.

Answer 1

Hi Sophie,

Firstly, I’d like to share an article about adding domains to our Office 365 tenant. For your reference:

Add your users and domain to Office 365

Regarding your question, yes, if we want to manage our own DNS records, we need to go to our DNS host website and set up the records ourselves.

Create DNS records for Office 365 at any DNS hosting provider

Regarding the issue “the labels don't match with what I'm getting when I try to add the records at my domain registrar”, I would you suggest you contact your own domain registrar or DNS host for assistance as there might be some customization or their own settings for this. Thanks for your understanding.

Allan