A parameter cannot be found that matches parameter name ‘HoldNames’.

Question

Hello,

We are testing eDiscovery and Legal holds in our environment. I assigned our a user eDiscovery manager permissions in the Security and Compliance center in Office 365. I also added them to the Discovery management roll in Exchange Online.

They are able to create eDiscovery cases in the Security and Compliance center, however when they try to create a content search they receive the following error message during the query: A parameter cannot be found that matches parameter name ‘HoldNames’.

This happens with custom conditions or without them. The only information provided was a single key word in the search.

This happens against all mailboxes.

After researching this the only article related to office 365 that references this error is: http://answers.microsoft.com/en-us/msoffice/forum/msoffice\_o365admin-mso\_manage/error-a-parameter-cannot-be-found-that-matches/56ddb986-fe53-4fdd-ab9a-9d0c92f7d44b?auth=1

Answer 1

Hi Enable 365,

Here is an article about how to do eDiscovery search in the Office 365 Security & Compliance Center. You can refer to it and see whether you miss anything.

https://support.office.com/en-us/article/Manage-eDiscovery-cases-in-the-Office-365-Security-Compliance-Center-edea80d6-20a7-40fb-b8c4-5e8c8395f6da?ui=en-US&rs=en-US&ad=US

If the issue persists, to look into it, please provide the following information:

1. Does "This happens against all mailboxes." mean the issue occurs to every user who has the eDiscovery manager permission?
2. Does the error occur after clicking Search? Please send us a screenshot of the error.
3. Will the issue occur with admin accounts?
4. Will the issue occur if they create a search under Content Search?

5. To check whether they do have the permission in back end, please let them follow the steps below and see if they can create a search successfully in PowerShell.

a. Connect to the Office 365 Security & Compliance Center using remote PowerShell

b. Run the command: New-ComplianceSearch -Name "search name" -ExchangeLocation all -ContentMatchQuery 'key word'

Note: Please replace key word with the key word you want to search.

c. Run the command: Start-ComplianceSearch -Identity "search name"

d. Run the command: Get-ComplianceSearch -Identity "search name" | fl

Regards,

Violet

Answer 2

Hi Enable 365,

Any update? Do you need any further assistance?

Regards,

Violet

Answer 3

No,

We where able to identify and resolve this issue internally.

Thank you for your response.

Answer 4

Can you provide your internal fix? We're running into the same issue!

Answer 5

Hi Cmoore_001,

To help you investigate the issue, can you provide the following information?

1. Does the issue occurs to every user who has the eDiscovery manager permission?
2. Does the error occur after clicking Search? Please send us a screenshot of the error.
3. Will the issue occur with admin accounts?
4. Will the issue occur if they create a search under Content Search?
5. To check whether they do have the permission in back end, please let them follow the steps below and see if they can create a search successfully in PowerShell.

a. Connect to the Office 365 Security & Compliance Center using remote PowerShell

b. Run the command: New-ComplianceSearch -Name "search name" -ExchangeLocation all -ContentMatchQuery 'key word'

Note: Please replace key word with the key word you want to search.

c. Run the command: Start-ComplianceSearch -Identity "search name"

d. Run the command: Get-ComplianceSearch -Identity "search name" | fl

Regards,

Violet