80180002 error code

Question

Your account was not set up on this device because device managenement could not to be enabled.This device might not be able to acces some resources , such as Wİ-Fİ, VPN and email.

Answer 1

Press the Windows key and R to open Run> msdt.exe -id DeviceDiagnostic (run hardware troubleshooter)

Answer 2

Hi zeyer,

Thanks for posting in the community.

Base on my search, the error message is related to the MDM and MAM settings in Microsoft Intune. Please contact your admin/IT department and change the MDM and MAM settings to None. After that, sign in the account on this device again.

For your thread: User getting 8018002 error when trying to register device to company. Office support says its Azure problem.

If you have any updates, please feel free and come back to share with us.

Regards,

George

Answer 3

Hi, My account do not have permission to view or manage this page in Microsoft 365 admin center so I dont fix it . I dont know how to solve.

AzureAdJoined and DomainJoined are set to NO. How can I do set YES.

Answer 4

Hi zeyer,

Thanks for posting back.

For AzureAdJoined and DomainJoined are set to NO, it means this device hasn’t been joined to Azure AD and joined to a domain (AD). Please check whether the account has signed in the device. (type Access work or school in the search box)

If your account has already signed in, you’d better contact your global admin/IT department to check whether the device is disabled in Azure AD and check your device Join Type. Also, as I mentioned, please contact your global admin/IT department to check the MDM and MAM settings in Microsoft Intune.

For your reference:

Troubleshooting devices using the dsregcmd command

Azure Active Directory device management FAQ

Also, for devices in Azure AD issues, we have a specific channel Microsoft Q & A Community coping with code questions, I suggest you post a new thread there for expert help.

Sorry for that our category may have limited resources on checking on the issue further.

Regards,

George

Answer 5

Hi zeyer,

Thanks for posting back.

For the error messages you provided, base on my search, please try to activate the basic mobility and security service. It may take a few hours to work.

For your reference: Set up Basic Mobility and Security

Also, please run Command Prompt as admin and type dsregcmd /status command on the device, check whether the AzureAdJoined and DomainJoined are set to YES.

If you have any updates, please feel free and come back to share with us.

Regards,

George