Microsoft edge Error code Status_Access_violation

Question

Other browsers (Google Chrome, Firefox and Opera) are working ok. The Error code "Status_Access_Violation" applies to Microsoft Edge only.

The repair function did not fix the problem.

"Renaming the application name" fixed the problem a few weeks ago. But after the recent Microsoft Edge update. The Error code appears again, and renaming the application name is no longer working.

Answer 1

Hi Vic Newmarket,

Thank you for reaching out and sharing the details of the issue you’re experiencing with Microsoft Edge. I understand how frustrating it can be when your browser stops working, especially after an update. Let’s work through this together.

The "STATUS_ACCESS_VIOLATION" error usually happens when the browser tries to access memory incorrectly. Here are some steps that often resolve this issue:

1 - Disable Extensions

• Open Menu (⋯) → Extensions.
• Turn off all extensions, restart Edge, and then re-enable them one by one to find any that might be causing the problem.

2 - Clear Cache and Reset Settings

• Go to Settings → Privacy, search, and services → Clear browsing data.
• Then, under Reset settings, choose Restore settings to their default values.

3 - Turn Off Hardware Acceleration

• Navigate to Settings → System and performance.
• Disable Use hardware acceleration when available, then restart Edge.

4 - If the Issue Persists

Consider running an in-place upgrade of Windows 11 to repair system files without losing your data.

• Download Windows 11 Installation Assistant (click Download now under Installation Assistant).
• Run the Tool: Open the downloaded file, allow permissions, and let it check system compatibility.
• Start Upgrade: Click Accept and Install to begin downloading and installing the latest Windows 11 build.
• The tool will download, install, and restart your PC multiple times.
• After the final restart, log in and let Windows complete background updates.

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Warm regards,

Hendrix Vu | Microsoft Q&A Support Specialist

Answer 2

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

I understand the issue you have. There is nothing to worry about. I am here to assist. Since the repair didn't work and still having an issue, I suggest doing an in-place upgrade, wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

 

Kindly follow the steps from this link:

https://learn.microsoft.com/en-us/answers/questions/4252110/how-to-run-in-place-upgrade-in-windows-11

Let me know how it goes, and I hope that helps.