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Microsoft Partner Center has been largely unusable for a while due to its extremely slow performance. It may take over a minute for it to respond to a click for showing something.
I want to report this issue in the hope that they can improve it to make it usable again, but I have not been able to figure out how to do it. I have tried different direct links, the help app, all the options under the help icon.
Could anyone offer a tip on this?
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That appears to be a bogus link for me as well. I went to partner center, logged on and went to create ticket and got below but then I've never tried before so have no idea, my account may not have the required level.
"You don’t have access."
"We don’t recognize this account"
but then got to this page which you might try.
https://support.microsoft.com/en-us/supportrequestform/83cdfd8d-c24a-fbe4-fb2a-3fead30613a9
--please don't forget to Accept as answer if the reply is helpful--
Thank you. I used the link to create support case successfully. How can I accept your above comment as the answer?
Glad to hear, you're welcome. I just converted from a comment so you should be able to mark it now.
It seems that you converted my comment, not yours into an answer.
Pretty strange, it looks like it made a copy of comment.
They're actively answering Partner center questions in dedicated forums here.
https://www.microsoftpartnercommunity.com/t5/Communities/ct-p/communities
--please don't forget to Accept as answer if the reply is helpful--
I should have mentioned that I tried there too. They suggested creating a ticked, but the method does not work. I am not sure they are "active" there.
Could be. I only monitor the products forums there and activity is quite low. I'm not sure there are much in the way of other options. As to creating the ticket not sure of the issue but might also try from an in-private session.
--please don't forget to Accept as answer if the reply is helpful--
If I follow the suggested link, nowhere can I find the category "Technical Support (Product, Platforms, Tools)". If I signed in first, I would get "You don’t have access." even though the Partner Center page displays the credential and business name at the top correctly.
That appears to be a bogus link for me as well. I went to partner center, logged on and went to create ticket and got below but then I've never tried before so have no idea, my account may not have the required level.
"You don’t have access."
"We don’t recognize this account"
but then got to this page which you might try.
https://support.microsoft.com/en-us/supportrequestform/83cdfd8d-c24a-fbe4-fb2a-3fead30613a9
--please don't forget to Accept as answer if the reply is helpful--
I created a case by following the link and got a reply. This is great. After two exchanges, the rep told me to leave my feedback via the feedback link located on the dashboard. I could not figure out where to find the feedback link. Actually, that was exactly what I tried before asking this question. I asked him about this am waiting for his reply.
I tried both Support at the bottom left corner and Help and Support at the top right corner.
Pretty poor support for microsoft partners. Looks like phone contact is impossible.
https://support.microsoft.com/en-us/help/4020188/technical-support-for-microsoft-partners