SharePoint 2013 - "Open with Explorer" feature not working anymore on IE11

Laura 41 Reputation points
2020-07-31T11:19:02.993+00:00

Hello,

A few weeks ago, I had to change the Master Pages of my SharePoints so that they are displayed like in IE11 instead of IE10. This is because I had Google maps embedded on those pages.

Since I've made this change, the "Open with Explorer" feature is not working anymore. When I click on it, I don't get any error message, it just doesn't do anything.

Anybody knows how to solve this?

Thank you,

Laura

SharePoint Server
SharePoint Server
A family of Microsoft on-premises document management and storage systems.
2,382 questions
0 comments No comments
{count} votes

Accepted answer
  1. Echo Du_MSFT 17,186 Reputation points
    2020-08-03T11:04:58.183+00:00

    I am very agree with Trevor Seward's answer.
    SharePoint 2013 doesn’t support IE11, you have to use IE 10 mode.

    As a workaround, you could download and install Google Maps for SharePoint application that supports display the Google Maps in SharePoint 2013.
    Download URL:
    https://appsource.microsoft.com/en-us/product/office/WA104023746?tab=Overview

    0 comments No comments

2 additional answers

Sort by: Most helpful
  1. Trevor Seward 11,706 Reputation points
    2020-07-31T17:30:33.047+00:00

    SharePoint 2013 doesn't support IE 11 mode so you will see elements break. You'll need to revert to IE 10 mode.

    0 comments No comments

  2. Laura 41 Reputation points
    2020-08-03T12:45:43.62+00:00

    Thank you both for your tips, I will try them out!

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.