Connection à miscrosoft

Question

Bonjour,

je n'arrive pas à me connecter à mon compte microsoft. Voici ce qui s'affiche :

AADSTS90014: The required field 'request' is missing from the credential. Ensure that you have all the necessary parameters for the login request

Request Id: 09f79c22-a981-4b71-8f4b-c05659fb3100

Correlation Id: 91b2ff76-6ad6-4c2f-a4f3-a7e54fd86383

Timestamp: 2026-02-26T04:32:23Z

Message: AADSTS90014: The required field 'request' is missing from the credential. Ensure that you have all the necessary parameters for the login request.

Moved from Microsoft 365 and Office | Access | For business | Windows

Answer 1

Cette erreur survient généralement en raison d'un problème de navigateur ou de session, d'une connexion Internet lente ou instable, ou d'un problème temporaire des services Microsoft. Quand avez-vous pu accéder à votre compte pour la dernière fois sans problème ?

Veuillez essayer une autre connexion Internet. Ouvrez ensuite une fenêtre de navigation privée/incognito dans votre navigateur et essayez de vous connecter via le lien suivant :

https://account.microsoft.com

Answer 2

The error AADSTS90014 indicates that the sign-in request sent to Microsoft Entra ID (Azure AD) is missing a required parameter (request). This is a protocol/technical issue with how the login page or application is calling the Microsoft sign-in service, not with the account credentials.

Because the problem is in the sign-in request itself, the usual password or account fixes will not help. Use these steps:

1. If this happens in a browser when opening Microsoft 365/Office or another Microsoft cloud app:
   • Close all browser windows.
   • Clear browser cache and cookies.
   • Try again in a private/incognito window.
   • If possible, try another browser or another device.
2. If this happens when signing in from an application (for example Office desktop apps, a line-of-business app, or a custom portal that redirects to login.microsoftonline.com):
   • Contact the application or website administrator/support and provide:
     • The full error text (AADSTS90014 and the message about the missing request field).
     • The Request Id, Correlation Id, and Timestamp shown in the error.
   • The app owner or developer must correct the sign-in request so that it includes all required parameters according to Microsoft Entra ID protocol requirements. This is similar to other protocol errors such as invalid_request that must be fixed in the application code or configuration.
3. If this appears on the generic Microsoft 365/Azure/Intune sign-in page and persists across browsers/devices:
   • Capture a screenshot of the full error and note the Request Id, Correlation Id, and Timestamp.
   • Contact the organization’s Microsoft 365/Azure administrator or open a support ticket with Microsoft so support can trace the failing request using those IDs and correct any tenant-side configuration.

The key point is that this is a malformed sign-in request; it must be fixed by adjusting the application or sign-in flow that is calling Microsoft Entra ID.

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References:

• OpenID Connect on the Microsoft identity platform
• "Sorry, but we're having trouble signing you in" when a user signs in to Microsoft 365, Azure, or Intune
• Error AADSTS75005 - The request isn't a valid Saml2 protocol message